FAQ / SUPPORT CENTER

Frequently Asked Questions

Do you offer free shipping?
Yes — all orders within the continental U.S. ship free, fully insured, and carefully packaged.

How long will my order take to arrive?
Most orders arrive within 3–7 business days, depending on the brand and your location. A tracking number will be sent to you once your order has shipped.

What is your return policy?
You may return eligible products within 14 days of delivery, provided they are unused, in original condition, and include all original packaging. Return shipping fees may apply.

Do your products come with warranties?
Yes. Every item is backed by the manufacturer’s original warranty, typically 1–3 years, covering manufacturing defects. Voltra will assist you throughout the claim process if needed.

What payment methods do you accept?
We accept Visa, MasterCard, American Express, Discover, PayPal, and Shop Pay. Flexible financing options, including Affirm and Klarna, may also be available at checkout.

Still have questions?
Reach us at info@voltra.store — our support team is here to help.